CollectAI is a cloud solution for smart receivables management and collection that utilises machine learning, big data and modern communication channels to best address the borrowers.
About our partner
collect.ai utilises a customer-centric approach to increase recovery rates, decrease internal collection costs, and strengthen customer relationships. As an intelligent order-to-cash platform, it balances automated efficiency with a personalized user experience.
Core capabilities:
Automation of various task during the dunning and collection process
Continuous optimisation of the process steps via machine learning algorithms
Use of multiple communication channels ( e.g. SMS, email, letter, messenger, voice call)
The partnership of Mambu and collectAI brings the ability to run an automatic, smart and fast collection service to Mambu customers. The full integration bring a seamless experience and helps to perform collection services for their various products using fully automated dunning processes. On top, a collection service from collectAI can be additionally offered as another escalation step to enhance the recovery.
Ready to innovate and grow with the Mambu ecosystem?
Express your interest in integration solutions today.