Redefining consumer lending in Switzerland
By moving to Mambu’s composable banking platform, the leading Zurich-based lender migrated its entire lending portfolio in 2022 reducing product development times, and gained the flexibility to deliver faster, more transparent and fully compliant products.
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- faster product setup enabled by composable architecture
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- full data residency in Switzerland
bob Finance
About the customer
bob Finance is a branch of Valora Schweiz AG, the leading provider of Foodvenience in Switzerland. Based in Zurich, the company specialises in fully digital, customer-focused personal lending for private individuals.
Its offerings include fair and transparent loans of up to CHF 80,000, with repayment terms of up to 120 months, for purposes such as debt consolidation, home improvements, vehicle purchases, education costs and major life events.
Since its founding in 2015, bob Finance has established itself as a trusted and forward-thinking player in the Swiss financial services market. It has built its reputation on speed, simplicity and transparency, helping customers access credit without the complexity or delays often associated with traditional banking.
The challenge
Innovating while meeting regulatory requirements
bob Finance was seeking to accelerate innovation, introduce new consumer lending products faster, and reduce the operational burden of maintaining its legacy systems.
The existing infrastructure made it challenging to meet these goals.
Launching new products could take a significant amount of time, while ensuring compliance with data and security standards required significant internal resources. The technology stack lacked the flexibility needed to adapt to evolving regulations and market demands, which created a barrier to innovation.
Additionally, Switzerland has some of the strictest financial regulations in Europe, particularly around data residency for financial services. For bob Finance, the ability to store and process sensitive customer data within Switzerland was a non-negotiable requirement.
The solution
A cloud-native core to scale faster
In 2022, bob Finance selected Mambu’s core banking platform for its composable architecture, speed of deployment, and ability to support local hosting requirements.
The migration to a Swiss-based Google Cloud environment ensured full compliance with local data residency laws while also providing the scalability needed for future growth.
The transition was carried out in phases over several months, beginning with a series of migrations to modernise the consumer lending portfolio.
It started with the launch of bob Apple, a financing product for iPhone purchases, followed by the integration of the bob Credit personal lending product on bob.ch, and ultimately the migration of the full lending portfolio in late 2022. In total, multiple products were moved to Mambu’s platform. The project was delivered by a combined cross-functional team from bob Finance and Mambu.
Mambu’s composable approach enabled bob Finance to configure and launch products without complex coding, significantly reducing time to market.
“Mambu’s composable architecture allowed us to focus on our core processes but enabled us to quickly react to different market or product requirements without significant changes in our codebase.”
- Olaf Hasse, CTO at bob Finance
The result
From compliance obligation to competitive advantage
Migrating to Mambu has enabled bob Finance to turn a compliance requirement into a competitive advantage. The bob Apple product went live on Mambu in just 4 months, allowing the company to now roll out lending products faster, with lower operational overhead and full compliance with Swiss data residency rules.
Product development cycles have been significantly shortened since adopting Mambu, and customer satisfaction has noticeably improved, reflecting the benefits of faster and more transparent lending processes.
With its offerings on Mambu’s platform, bob Finance is poised to continue building products and developing new opportunities in the region, while achieving its end goal of simplifying consumer finance for Swiss customers.
“Our ambition is to make consumer credit as simple, transparent and responsible as possible. Mambu provides the technology foundation that allows us to build truly customer-centric lending experiences.”
- Tim Ackermann, CEO at bob Finance
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